Felix von Kunhardt
Senior Product Advisor / Coach
"I keep meeting the same frustration on both sides: leaders who say product isn't working, and product teams who never get to do the right thing. What I love is watching that turn into a team that owns outcomes, and a business that measurably grows because of it."
Head of Emerging Products
Role: Led G-P's Emerging Products unit, including Contractor Management, and drove AI readiness by bringing AI into how the team discovers and builds product. Turned a top-down feature factory into an empowered, outcome-driven product team; Contractor Management became the fastest-growing product at G-P.
Key Learnings: Helping digitize a service business and make it globally scalable, 0-to-1 products inside a scale-up, HR tech and Employer of Record (EOR), transforming a feature factory into empowered teams.
VP of Product
Role: Led the integration of Decibel's Digital Experience Analytics into the Medallia suite after the acquisition, then took over the Digital Suite, including Digital Feedback.
Key Learnings: Product leadership post-acquisition, aligning product with a sales-led enterprise organization, scaling a product suite in a PE-owned company, enterprise CX and analytics.
Chief Product Officer
Role: Built the product organization at this founder-led digital experience analytics company: hired the PM team, got product a seat on the leadership team, and introduced dual-track discovery and delivery with an outcome-based roadmap, leading up to the acquisition by Medallia.
Key Learnings: Turning an engineering-led product into a strategy- and UX-driven one, building an empowered product team, product strategy ahead of an exit, B2B enterprise SaaS.