Jen's Experience
Better Mortgage, Senior Product Manager
Role: Led the team tasked with ensuring a seamless, error-free closing process amidst complex regulatory requirements and specialized loan scenarios.
Key Learnings: Driving progress within a highly regulated industry, stakeholder management, managing user experience across online and in-person touchpoints
Lucid Software, Product Manager II
Role: Founded Lucid’s design system, established their information architecture, and led the team that built their data service platform, enabling automated diagramming.
Key Learnings: Change management amidst active development, creating and rolling out new systems to product teams, data management systems, integrations, rapid prototyping and testing, data-driven decision making
American Express, Platform Manager
Role: Owned and updated AmEx’s content management system, managed and grew their community of small business owners and influencers.
Key Learnings: Building a product strategy, roadmap, feature prioritization, user research, MVP development and testing.