Ben's Experience
Chief Product Officer
Role: Expanded the team 10x and the company valuation 15x, hit record high retention, established a strong product vision, and groomed new leaders to inherit the team.
Key Learnings: How to balance the day-to-day (defense) with visionary leadership (offense), expanding the definition of "Product" to include pricing, engagement services, and more.
Chief Product Officer
Role: Created a product-led company culture, evangelized product vision, established strong leadership, championed customer focus, led M&A and pricing strategy.
Key Learnings: Vision-led product management, modeling financial impact of product dev, organizing around customer outcomes, scaling to support hypergrowth, executive mentorship
VP of Product & UX
Role: Built the product organization from 5 to 30, customized a product-driven culture and process, helped grow revenue 10x and take the company public.
Key Learnings: Applied behavioral science, strategic UX, how to drive user engagement, the keys to operating as a successful executive and product leader.