Ben Foster
Posts
WeSpire Case Study: Product Responsibilities of the CEO
The following is adapted from Build What Matters. In 2012, WeSpire was in the midst of a successful pivot from a B2C model to an enterprise...
Advisor Case Study: An Army of INTJs
The following is adapted from Build What Matters. While I was at eBay, the product management team grew to over a hundred people. When the...
Advisor Case Study: The Impact of Product Operations
The following is adapted from Build What Matters. When I arrived at Opower, the need for a Product Operations position was immediately...
Advisor Case Study: The Tokens System
The following is adapted from Build What Matters. Earlier in the book, I told the story of Opower’s color-coded roadmap, which highlighted...
Ordergroove Case Study: Reframing the Question
The following is adapted from Build What Matters. We’ve worked with Paul Fredrich for many years and across multiple companies. He is...
Advisor Case Study: Letting Customers Speak
The following is adapted from Build What Matters. One of my most important responsibilities at GoCanvas was being the author and steward of...
WHOOP Case Study: Exercising Great Judgment
The following is adapted from Build What Matters. WHOOP was an advisory client for years prior to Ben joining the company as Chief Product...
Advisor Case Study: Setting Meaningful Design Principles
The following is adapted from Build What Matters. At energy-efficiency startup Opower, a question that was constantly asked throughout...
Advisor Case Study: The Literal 'Aha' Moment
The following is adapted from Build What Matters. Many companies struggle to connect the dots between early user behaviors in the product...
Ten Percent Happier Case Study: Impact Metrics
The following is adapted from Build What Matters. Ten Percent Happier is a mobile app that helps people be happier, healthier and more...
Categories
- Build What Matters Book (22)
- Executing (19)
- Advisor Case Study (18)
- Customer Journey Vision (15)
- Strategic Planning (13)
- Client Case Study (12)
- Coaching (12)
- Outcome KPI Pyramids (12)
- Customer Discovery (10)
- Product Operations (9)
- Hiring (8)
- Training (8)
- Product Vision (7)
- Roadmap (6)
- Speaking (6)
- Product-Driven (5)
- Team Structure (5)
- Design (4)
- Behavioral Science (3)
- B2B2C (2)
- Consulting (2)
