My most rewarding yet challenging roles have been as part of a fast growing business. These come with an opportunity -- plus an expectation...
The following is adapted from Build What Matters. Storyblocks is the world’s first stock media subscription service, offering video, audio,...
The following is adapted from Build What Matters. CrossLead is a platform that helps organizations of all sizes plan, manage, and track...
The following is adapted from Build What Matters. When I joined Adchemy, a twenty-five-person startup, in 2006, the company had already...
The following is adapted from Build What Matters. The Never-Ending Customer Commitment Cycle I vividly remember joining Opower as the VP of...
A few years ago there was a new phrase that made its rounds through the product management community: “love the problem, not the solution.”...
Kano Model Overview The Kano Model is a theory developed in the 1980s by Professor Noriaki Kano to categorize customer satisfaction of...
To illustrate the concepts of Vision-Led Product Management, we use an imaginary app we call Chuckwagon. Let's take a detailed look at the...