The following is adapted from Build What Matters. Spring 2014 was an exciting time for me. Not only was our first son due, but I also saw...
A few years ago there was a new phrase that made its rounds through the product management community: “love the problem, not the solution.”...
Kano Model Overview The Kano Model is a theory developed in the 1980s by Professor Noriaki Kano to categorize customer satisfaction of...
Collaboration is a critical skill for product managers, and in this post, I interviewed Juan Thurman, a fellow Austinite who has held...
One of the most common questions we get from aspiring, new and experienced product managers alike is - what do you recommend I do to learn...
Collectively, we've hired hundreds of product managers in our time. So we thought it'd be good to share the 4 big buckets of traits we look...
One of the most common consulting engagements we do is market research interviews, and it usually comes up in when a company is:
While consulting with a client last year, one of the challenges I helped the team with was their process of planning and releasing new...
I consider myself really lucky to have learned so much about the power of behavioral science in product design at both Opower and...
One of the most common questions we get when coaching product managers is: how do I create a roadmap? There's a great visual we often...